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best practices: 8 Ways to Cut Card Acceptance Fees

best practices

8 Ways to Cut Card Acceptance Fees

January 26, 2010

WHEN IT COMES to credit-card fees, bigger companies have more clout with issuers than small ones. But there are ways to minimize costly processing fees, from negotiating to shopping around. Here are eight tips.

Negotiate processing fees

To negotiate the interchange rate, which is set by Visa (V) and MasterCard (MA) accounts for about three-quarters of merchants’ card acceptance fees, business owners should contact Visa and MasterCard directly, says Trish Wexler, a spokeswoman for the Electronic Payments Coalition, a group representing banks and credit-card networks. For other service fees including transaction processing, terminal rental and customer service, smaller firms should reach out to their bank — or, in the case of American Express (AXP) and Discover, a third-party acquirer.

Shop around

It is always worth it to check out the competition. “Negotiations between retailers and acquiring banks are proprietary, but I do know that there is nothing prohibiting anyone from negotiating a volume deal with the network,” says Wexler. Before making a final selection, compare the prices of at least three different providers in advance of opening a new location or renewing an existing contract.

Suggest – don’t require — purchase minimums

Requiring consumers to spend $10 or $5 before they can use plastic violates both Visa and MasterCard merchant guidelines. Although American Express and Discover don’t directly prohibit purchase minimums, they do require all credit cards be treated equally. A merchant can’t, for example, put price minimums on Discover transactions and not also put them on Visa and MasterCard transactions, says Jon W. Drummond, a Discover spokesman. To avoid violating credit-card agreements — and potential penalties — make purchase minimum suggestions.

Raise prices

The same general rules apply to surcharges for credit- and debit-card purchases. However, in addition, roughly 10 states, including California and Massachusetts, have laws prohibiting the practice. To avoid drawing the ire of card networks, state governments and customers, opt to raise prices across the board. But do so sparingly, as most consumers remain price-sensitive.

Offer discounts

You might also consider providing a discount on cash or other low-fee card purchases. Not only is this practice more palatable for the card networks, federal law actually allows merchants to provide discounts for cash purchases, says Shawn Miles, the head of global public policy at MasterCard. “If merchants are concerned about the cost of acceptance, they can offer discounts for cash or just not accept cards,” he says. Merchants can also offer discounts for other forms of payment, depending on the network. For example, Visa allows merchants to discount cash, checks and PIN debit purchases, while MasterCard allows for discounts on any debit purchases.

Pick lower-fee payment options

Of course, using cash is the cheapest way to pay. However, if consumers must use plastic, urge them to use cards that provide cheaper fees. For instance, Visa’s standard credit-card interchange reimbursement fee — the fee that merchants pay to acquirers that gets rerouted to card issuers — is 2.95%, plus a 10-cent transaction fee. The same transaction for debit-card purchases costs 1.90%, plus a flat 25 cents per transaction. Even asking customers to enter their PIN numbers, rather than signing for their debit-card transactions, provides savings, says Miles from MasterCard. In addition, rewards-bearing cards tend to be more expensive to process, as rewards typically require higher interchange rate fees, he says.

Offer prepaid reloadable cards

Like Starbucks (SBUX), small business owners can also consider offering shoppers reloadable prepaid cards. For a reloadable card that gets processed through Visa’s Prepaid Load Network, a cardholder’s financial institution is required to pay a retailer’s financial institution 5 cents each time a card is reloaded. Other fees are up to the card issuer. While some issuers may not charge any transactions fees, usage fees such as low-balance charges and inactivity and load fees may fall to consumers.

Seek alternatives

Visa and MasterCard may handle the bulk of card transactions but smaller, less expensive networks are increasingly popping up — especially online. AmEx’s newly acquired RevolutionMoney’s RevolutionCard, which is a PIN-based card that’s completely anonymous, charges 0.50% per transaction, no matter the size of the merchant. Even eBay’s (EBAY) PayPal, which neither levies monthly fees nor downgrade fees, can provide savings. “The only time you’re charged a fee as a merchant is you when you are actually charging a transaction,” says Eddie Davis, the senior director of small and midsize merchant services at PayPal.

—Write to Diana Ransom at dransom@smartmoney.com

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Last 5 Comments
Totalvmerchant Posted: 9:56 AM On February 3, 2010
It is correct that merchants can save money by accepting different card types in different formats. There are interchange rate structure programs that can always save a merchant more money on there credit card processing fees. If you are interested in saving money on your credit card processing. Total Merchant Services can show you ways to accept credit cards with low cost and low fees with your merchant account. Please contact us at 1.866.295.0009 - We can do a rate analysis on your current merchant provider setup. We can show you ways to save a ton of money on your card transactions. We also give your business upgraded free equipment both retail and wireless credit card machine equipment.

Total Merchant Services
1.866.295.0009 Toll Free
Totalmerchant Posted: 9:55 AM On February 3, 2010
It is correct that merchants can save money by accepting different card types in different formats. There are interchange rate structure programs that can always save a merchant more money on there credit card processing fees. If you are interested in saving money on your credit card processing. Total Merchant Services can show you ways to accept credit cards with low cost and low fees with your merchant account. Please contact us at 1.866.295.0009 - We can do a rate analysis on your current merchant provider setup. We can show you ways to save a ton of money on your card transactions. We also give your business upgraded free equipment both retail and wireless credit card machine equipment.

Total Merchant Services
1.866.295.0009 Toll Free
www.merchantservicestotal.com
info@merchantservicestotal.com
Exclusive Payment Services ExclusivePS.com Posted: 12:42 PM On February 1, 2010
This is a simple and easy solution for all merchants. Turning away a sale will cost you more that the charge on the card. 8 out of 10 merchants cannot read the merchant account statement sent at the end of the month. The solution is to find out the net rate you paid on the monthly sales. Shop this rate with a provider that is willing to take time to show you where and how you can save money. Easy and simple!

Exclusive Payment Services ExclusivePS.com Posted: 12:41 PM On February 1, 2010
This is a simple and easy solution for all merchants. Turning away a sale will cost you more that the charge on the card. 8 out of 10 merchants cannot read the merchant account statement sent at the end of the month. The solution is to find out the net rate you paid on the monthly sales. Shop this rate with a provider that is willing to take time to show you where and how you can save money. Easy and simple!

Exclusive Payment Services ExclusivePS.com Posted: 12:41 PM On February 1, 2010
This is a simple and easy solution for all merchants. Turning away a sale will cost you more that the charge on the card. 8 out of 10 merchants cannot read the merchant account statement sent at the end of the month. The solution is to find out the net rate you paid on the monthly sales. Shop this rate with a provider that is willing to take time to show you where and how you can save money. Easy and simple!

Exclusive Merchant Services ExclusivePS.com Posted: 12:40 PM On February 1, 2010
This is a simple and easy solution for all merchants. Turning away a sale will cost you more that the charge on the card. 8 out of 10 merchants cannot read the merchant account statement sent at the end of the month. The solution is to find out the net rate you paid on the monthly sales. Shop this rate with a provider that is willing to take time to show you where and how you can save money. Easy and simple!

Exclusive Merchant Services ExclusivePS.com Posted: 12:40 PM On February 1, 2010
This is a simple and easy solution for all merchants. Turning away a sale will cost you more that the charge on the card. 8 out of 10 merchants cannot read the merchant account statement sent at the end of the month. The solution is to find out the net rate you paid on the monthly sales. Shop this rate with a provider that is willing to take time to show you where and how you can save money. Easy and simple!

Total Merchant Services. Posted: 12:04 AM On February 1, 2010
It is correct that merchants can save money by accepting different card types in different formats. There are interchange rate structure programs that can always save a merchant more money on there credit card processing fees. If you are interested in saving money on your credit card processing. Total Merchant Services can show you ways to accept credit cards with low cost and low fees with your merchant account. Please contact us at 1.866.295.0009 - We can do a rate analysis on your current merchant provider setup. We can show you ways to save a ton of money on your card transactions. We also give your business upgraded free equipment both retail and wireless credit card machine equipment.

Total Merchant Services
1.866.295.0009 Toll Free
Total Merchant Services. Posted: 11:59 PM On January 31, 2010
It is correct that merchants can save money by accepting different card types in different formats. There are interchange rate structure programs that can always save a merchant more money on there credit card processing fees. If you are interested in saving money on your credit card processing. Total Merchant Services can show you ways to accept credit cards with low cost and low fees with your merchant account. Please contact us at 1.866.295.0009 - We can do a rate analysis on your current merchant provider setup. We can show you ways to save a ton of money on your card transactions. We also give your business upgraded free equipment both retail and wireless credit card machine equipment. Email us at Info@merchantservicestotal.com or visit our website and see some of the lowest rate programs in the industry at http://www.merchantservicestotal.com

Thank You,

Total Merchant Services
1.866.295.0009 Toll Free
Fran Kisser of www.ahherbncraft.com Posted: 11:50 PM On January 31, 2010
I hand made fabulous 100% natural products for body, home pets on my 23 year old organic little farm. I raise Brown & Blue eggs & eggs are also sold at 3 other organic markets,in Annapolis, Gambrills & Columbia.
What I have found recently IZ to shop around, 4 merchants credit card services.
Was using a local bank 4 my farm sales on Route 50 in Wye Mills, Md, where I also have an organic Bed & Breakfast.
Find a bank that is not a middle man. Just ask them if they R a middle man or do they do the actual processing themselves. BINGO, U save hundreds of dollars if U are a tiny business like mine.
Are U stressed physically and mentally? Try my BLISS. 100% Natural. Don't worry BE HAPPY it's gonna be okay.
Let me Frantasize you.... My customers call my awesome products Frantastic. Go ahead google Fran Kisser I was featured in Chesapeake LIfe magazine last May-June issue.
Fran Kisser of www.ahherbncraft.com Posted: 11:46 PM On January 31, 2010
I hand made fabulous 100% natural products Body, Home Pets on my 23 year old organic farm. I raise Brown & Blue eggs & eggs are also sold at 3 other organic markets,in Annapolis, Gambrills & Columbia.
What I have found recently IZ to shop around, 4 merchants credit card services.
Was using a local bank 4 my credit card services 4 my farm sales on Route 50 in Wye Mills, Md, where I also have an organic Bed & Breakfast. I already have Paypal on the web site and that is okay.
Find a bank that is not a middle man. Just ask them if they R a middle man or do they do the actual processing themselves. U save hundreds of dollars.
Are U stressed physically and mentally? try my BLISS. 100% Natural. Don't worry BE HAPPY it's gonna be okay.
Let me Frantasize you.... My customers call my awesome products Frantastic. Go ahead google Fran Kisser I was featured in Chesapeake LIfe magazine last May-June issue.
Jbauman Posted: 11:25 PM On January 31, 2010
Ive ownesd a hair salon for over 10yrs and I do about $25,000 in credit cards a month. I was able to negotiate with my processor to a lower transaction fee. I pay 18 cents per swipe and 1.65% on qualliefied cards and 2.44 on mid. For debits its .10 cents for swipping and then the stupid network fees. But my proccesor supplies me with free thermal paper and that can add up. I get a phone call at least once a week from a company telling me they can beet there rates and some can by maybe $5 a month, that whole industry seems sneeky. I have had some sells people try to scam me into thinking I was saving money but when you read the finale contract the you find all the extra fees. So make sure you read everything before sighning.
leetraf@aol.com Posted: 6:56 PM On January 31, 2010
I use a Visa card regularly. I never leave a balance so pay not interest.I do a lot of travel so Credit card the most convenient. Seems most want a credit card and will not accept checks.
Quality Merchant Services Posted: 1:39 PM On January 31, 2010

First, this article is either misleading the merchants or having no basic knowledge base of the industry. I have been in the merchant services industry for more than 12 years. There is no way the average merchants can negotiate the rates with the card associations (Visa/Master) directly, unless you are Wal Mart or Target. Second, please don't forget about the fact PCI compliance issue recently, thus to accept the credit cards really not a giveaway any more but a privilege. Third, please don't over look your bottom line or final effect rate. To effectively calculate, simply use total payout fees divided by the total processing volume (on your monthly statement). As complicated as it may be; there is no such a simple solution, we cannot offer any false promise, we at least have some effective methods in place which may save you money in long run. If you want to know more please call 1-888-303-9505 or QMS137@aol.com
Quality Merchant Services Posted: 1:38 PM On January 31, 2010
First, this article is either misleading the merchants or having no basic knowledge base of the industry. I have been in the merchant services industry for more than 12 years. There is no way the average merchants can negotiate the rates with the card associations (Visa/Master) directly, unless you are Wal Mart or Target. Second, please don't forget about the fact PCI compliance issue recently, thus to accept the credit cards really not a giveaway any more but a privilege. Third, please don't over look your bottom line or final effect rate. To effectively calculate, simply use total payout fees divided by the total processing volume (on your monthly statement). As complicated as it may be; there is no such a simple solution, we cannot offer any false promise, we at least have some effective methods in place which may save you money in long run. If you want to know more please call 1-888-303-9505 or QMS137@aol.com
Quality Merchant Services Posted: 1:36 PM On January 31, 2010
First, this article is either misleading the merchants or having no basic knowledge base of the industry. I have been in the merchant services industry for more than 12 years. There is no way the average merchants can negotiate the rates with the card associations (Visa/Master) directly, unless you are Wal Mart or Target. Second, please don't forget about the fact PCI compliance issue recently, thus to accept the credit cards really not a giveaway any more but a privilege. Third, please don't over look your bottom line or final effect rate. To effectively calculate, simply use total payout fees divided by the total processing volume (on your monthly statement). As complicated as it may be; there is no such a simple solution, we cannot offer any false promise, we at least have some effective methods in place which may save you money in long run. If you want to know more please call 1-888-303-9505 or QMS137@aol.com
Saving Money Now Posted: 1:09 PM On January 31, 2010
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Saving Money Now Posted: 1:08 PM On January 31, 2010
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Saving Money Now Posted: 1:08 PM On January 31, 2010
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firstbankcard Posted: 12:20 PM On January 31, 2010
Rickrik. I agree with stick with the one that gives the brst service.
Rickrik Posted: 11:30 AM On January 31, 2010
Want to save money. Check out WalMart, watch how they encourage and accept checks. They know how to be successfull.
Ask your processor about check conversion/guarantee. Its cheaper than taking credit cards. No ChargeBacks either. It help reduce costs and no more trips to the bank to deposit checks. More customers than ever before are now using check cards. That is helping to reduce costs also.
Rickrik Posted: 11:24 AM On January 31, 2010
Here is the main problem. If youre a small merchant processing less than $3,000 a month your cant negotiate much in savings. A processor must make 30 to 50 basis points on your account. That amounts to about $15.00 a month plus a couple dollars in additional fees. Even if someone was willing to process your account for 10 bp they would only earn $3.00 on your account....How much service do youthink you will get for $3.00 .Most of the fees go to interchange and cost of transactions.........Dont be tricked. Stick with the company that services you well. How do I know? I'm a processor.
firstbankcard@aol.com Posted: 10:25 AM On January 31, 2010
In CC Processing business 10+ years. This article is B.S. for the most part. Most of the post are accurate but a few are no where close to accurate. If I can answer any questions about the processing business or assist your business with an honest rate review please contact me. Also, any business that is in a purchasing group or trade association and thinks they are getting a super deal is probably paying more than your competitor. Same with processing with your big discount stores and office supply stores.

firstbankcard@aol.com
First BankCard Posted: 10:15 AM On January 31, 2010
In the credit card processing business for 12+ years. This article is BS for the most part as well as a few of the post. If anyone has a question about CC rates or wants a rate review contact me at Firstbankcard@aol.com.

First BankCard Posted: 10:15 AM On January 31, 2010
In the credit card processing business for 12+ years. This article is BS for the most part as well as a few of the post. If anyone has a question about CC rates or wants a rate review contact me at Firstbankcard@aol.com.

clothing/shoe store Posted: 8:57 AM On January 31, 2010
I got my processor through the NY State Retail Association of which I am a member. My total monthly rate for debit and credit transactions is a hair over 2%. I stopped accepting AMEX years ago because of their high fees and have not lost a sale. 99.7% of my customer have a visa or mc card.
clothing/shoe store Posted: 8:56 AM On January 31, 2010
I got my processor through the NY State Retail Association of which I am a member. My total monthly rate for debit and credit transactions is a hair over 2%. I stopped accepting AMEX years ago because of their high fees and have not lost a sale. 99.7% of my customer have a visa or mc card.
steve Posted: 7:22 AM On January 31, 2010
I am 49 yrs old and was brought up by very old fashion parents compared to my friends parents. This was a double edge sword. The good part is they taught me CASH-CASH-CASH. If you cannot pay for it cash you do not own it. The two things in life you will have no choice about is a home and a car. Other than that I have no credit card debt.
steve Posted: 7:21 AM On January 31, 2010
I am 49 yrs old and was brought up by very old fashion parents compared to my friends parents. This was a double edge sword. The good part is they taught me CASH-CASH-CASH. If you cannot pay for it cash you do not own it. The two things in life you will have no choice about is a home and a car. Other than that I have no credit card debt.
steve Posted: 7:20 AM On January 31, 2010
I am 49 yrs old and was brought up by very old fashion parents compared to my friends parents. This was a double edge sword. The good part is they taught me CASH-CASH-CASH. If you cannot pay for it cash you do not own it. The two things in life you will have no choice about is a home and a car. Other than that I have no credit card debt.
steve Posted: 7:20 AM On January 31, 2010
I am 49 yrs old and was brought up by very old fashion parents compared to my friends parents. This was a double edge sword. The good part is they taught me CASH-CASH-CASH. If you cannot pay for it cash you do not own it. The two things in life you will have no choice about is a home and a car. Other than that I have no credit card debt.
SmallBizOwner Posted: 9:17 AM On January 29, 2010
I agree with leonardyeager about the interchange fees. It appears that the article is referring to discount rates... and ones that are much higher then the norm.
I also agree with Rickrik that no average merchant will ever negotiate interchange fees... most processors with thousands of merchants cant.

This article is a joke.

If youre a small merchant do your homework about interchange, discount, and PCI Compliance. Then find a company that will not only offer you a low rate but also provide customer support when you need it.

I use a company in Florida because they do all that and integrate with my software.

GMS - 800-947-3156
KJLiquor Posted: 4:42 AM On January 29, 2010
The best advice I can give is do not get in a contract with LYNK. They have continued to jack my rates every few months saying they where just passing on Visa & Mastercard hikes. .28 transaction fee, 1.95%, statement fee, batch fee, inter lynk fee ect, ect. All processors play the numbers game and hit you with hidden fees. In my opinion they are vampires sucking the life out of small buisnesses. While ignorant consumers continueing to force feed them in the name of convenience.
KJLiquor Posted: 4:41 AM On January 29, 2010
The best advice I can give is do not get in a contract with LYNK. They have continued to jack my rates every few months saying they where just passing on Visa & Mastercard hikes. .28 transaction fee, 1.95%, statement fee, batch fee, inter lynk fee ect, ect. All processors play the numbers game and hit you with hidden fees. In my opinion they are vampires sucking the life out of small buisnesses. While ignorant consumers continueing to force feed them in the name of convenience.
KJLiquor Posted: 4:40 AM On January 29, 2010
The best advice I can give is do not get in a contract with LYNK. They have continued to jack my rates every few months saying they where just passing on Visa & Mastercard hikes. .28 transaction fee, 1.95%, statement fee, batch fee, inter lynk fee ect, ect. All processors play the numbers game and hit you with hidden fees. In my opinion they are vampires sucking the life out of small buisnesses. While ignorant consumers continueing to force feed them in the name of convenience.
Rickrik Posted: 2:59 AM On January 29, 2010
Sorry for the duplicat posts. The post did not show so, I kept hitting refresh and it finally showed but with all the duplicates.
RickRik Posted: 2:53 AM On January 29, 2010
Giggster, Its not illegal, but it is against Visa and MasterCard regulations. So, If you accept you are required to follow their rules.
RickRik Posted: 2:52 AM On January 29, 2010
Giggster, Its not illegal, but it is against Visa and MasterCard regulations. So, If you accept you are required to follow their rules.
RickRik Posted: 2:52 AM On January 29, 2010
Giggster, Its not illegal, but it is against Visa and MasterCard regulations. So, If you accept you are required to follow their rules.
Rickrik Posted: 2:50 AM On January 29, 2010
The article says merchants should call Visa and MasterCard to negotiate interchange rates. Forget it! Even the largest processors can't negotiate interchange....they are set in stone! Some little mom and pop business with hardly any volume doenst have a chance.
E-commerce power Posted: 2:36 AM On January 29, 2010
Unsubstantiated chargeback fees are a serious expense for small business owners. Very often, even when the charge is reversed, the amount of processing is still debited from the merchant’s account. This type of processing fee can range from $10.00 to as much as $35.00, and can quickly add up. I can understand mandating a merchant to pay a fee if the transaction has been determined to be fraudulent and the claim is being settled in favor of a cardholder. What is super hard to understand is the logic behind penalizing a merchant just because a possible fraudulent claim has been filed, yet after investigating, it was settled in favor of a merchant and no chargeback was initiated. Why should a merchant get financially punished for actions of an incompetent or deceitful cardholder? If credit cards issuers have any sense of equality, they must discontinue this reckless practice of overcharging merchants for actions that are totally beyond e-commerce or merchants’ control.
E-commerce power Posted: 2:36 AM On January 29, 2010
Unsubstantiated chargeback fees are a serious expense for small business owners. Very often, even when the charge is reversed, the amount of processing is still debited from the merchant’s account. This type of processing fee can range from $10.00 to as much as $35.00, and can quickly add up. I can understand mandating a merchant to pay a fee if the transaction has been determined to be fraudulent and the claim is being settled in favor of a cardholder. What is super hard to understand is the logic behind penalizing a merchant just because a possible fraudulent claim has been filed, yet after investigating, it was settled in favor of a merchant and no chargeback was initiated. Why should a merchant get financially punished for actions of an incompetent or deceitful cardholder? If credit cards issuers have any sense of equality, they must discontinue this reckless practice of overcharging merchants for actions that are totally beyond e-commerce or merchants’ control.
Giggster Posted: 6:35 PM On January 28, 2010
Is it illegal to charge for taking CC's & debt cards?
Giggster Posted: 6:35 PM On January 28, 2010
Is it illegal to charge for taking CC's & debt cards?
Giggster Posted: 6:35 PM On January 28, 2010
Is it illegal to charge for taking CC's & debt cards?
frekee Posted: 4:35 PM On January 28, 2010
I don't know where all these numbers are coming from. I am small business that is with a national purchase group ( lower rates ). My CC cost including AmEx average ( all fees etc )about 2.5%. Most of the rates that I saw quoted are the base rate which dosn't inc all the add on fees. these add on came add up to about .75% or more on some cards.
business owner Posted: 2:14 PM On January 28, 2010
I am a small business and have shopped around for rates. 98% of my business is phone order or website orders, therfore I have to manually key in numbers and get charged more for that. My gripe is why I have to pay a penalty for customers who forget they bought something from me claim fraud and when I provide the appropriate documentation I do not get my money back....... the consumer should have to pay for a fraudulent claim.......consumers should call and check with company 1st, I do. The credit card companies pilfer money every which way and with practices like these its no wonder small business are closing at an alarming rate.
From a processor Posted: 1:39 PM On January 28, 2010
I own a merchant service company. Like any business, there are unscrupulous processors out there taking advantage of merchants and ruining it for the rest of the industry. The rates are negotiable with any processor today. Just get a comp rate from a couple of processing companies and bring it back to your own. Make sure they include the mid and non qualified rates, which is also known as a surcharge. These are cards that are a higher risk to the processor because the card is not present or the card holder gets points, rebates or miles each time they use it. ( Yes the Merchant winds up paying for them) Also check the monthly statement fee, the annual fee ( we do not charge an annual fee) or other fees. Many processors give free terminals or software to use ( we do)
Shop around for the best rate and ask for references.
www.unionmerchantservices.com
CMS4VISA Posted: 1:39 PM On January 28, 2010
I see merchants that are overcharged and merchants that are unaware of their responsibilites all the time. I try to advise them on business practices that protect them or save them money. Quite frankly some just want to hear the lowest price on the standard Visa/MC card that hardly any customers carry and do not care to pay any attention to customer service or money saving practices they should employ.

One item that every merchant should prioritize is the use of their manual imprinter. The proper use of this inexpensive tool is an excellent insurance policy against fraud. Anytime they manually enter a card number they should make a manual imprint the customer's card and attach the imprinted slip to their copy of the invoice. This helps to protects them against fraudulent transactions. There are people that make their living by defrauding merchants and this one small step could save the merchant much time, frustration, and money.

Ted
www.cms4visa.com
From a processor Posted: 1:39 PM On January 28, 2010
I own a merchant service company. Like any business, there are unscrupulous processors out there taking advantage of merchants and ruining it for the rest of the industry. The rates are negotiable with any processor today. Just get a comp rate from a couple of processing companies and bring it back to your own. Make sure they include the mid and non qualified rates, which is also known as a surcharge. These are cards that are a higher risk to the processor because the card is not present or the card holder gets points, rebates or miles each time they use it. The merchant winds up paying for these giveaways via surcharges. Also check the monthly statement fee, the annual fee, though we do not or other fees. Many processors give free terminals or software to use ( we do)
Shop around for the best rate and ask for references.
www.unionmerchantservices.com
From a processor Posted: 1:38 PM On January 28, 2010
I own a merchant service company. Like any business, there are unscrupulous processors out there taking advantage of merchants and ruining it for the rest of the industry. The rates are negotiable with any processor today. Just get a comp rate from a couple of processing companies and bring it back to your own. Make sure they include the mid and non qualified rates, which is also known as a surcharge. These are cards that are a higher risk to the processor because the card is not present or the card holder gets points, rebates or miles each time they use it. The merchant winds up paying for these giveaways via surcharges. Also check the monthly statement fee, the annual fee, though we do not or other fees. Many processors give free terminals or software to use ( we do)
Shop around for the best rate and ask for references.
www.unionmerchantservices.com
leonardyeager@aol.com Posted: 1:26 PM On January 28, 2010
Rickrik,

I quoted as related to the article which quoted 'Standard' cards. Even with that my post was not misleading. Keyed in cards, reward, signature, business or international should be nowhere near 3-3.5%. The interchange rates, or wholesale rates if you wish, as per the article are published on Mastercard and VISA websites. The average 'high rate' card, minus AMEX should be less than 2.5%. I have seen businesses where over half of their transactions average 1.3% or lower. I have also seen businesses that do all key in transactions with the highest rate being 2.5%. The problem with this industry is everyone gets mislead and then locked into a contract with a high early termination fee. Free equipment, no contracts, great customer service and the lowest rates is what it's all about.
JMK Posted: 12:05 PM On January 28, 2010
I use UMPA, no crap, low fees, paid in gross at no extra fee. Have had them for almost a year now and am very happy. I have a single location automotive repair shop. http://www.umpa-us.com/
JMK Posted: 12:05 PM On January 28, 2010
I use UMPA, no crap, low fees, paid in gross at no extra fee. Have had them for almost a year now and am very happy. I have a single location automotive repair shop. http://www.umpa-us.com/
Help! Posted: 11:16 AM On January 28, 2010
My apologies for the post thrice as it kept saying there is some problem with server and they are looking into it. Meanwhile it kept posting the post.
Help! Posted: 10:45 AM On January 28, 2010
My apologies for the post thrice as it kept saying there is some problem with server and they are looking into it. Meanwhile it kept posting the post.
Help! Posted: 10:44 AM On January 28, 2010
My apologies for the post thrice as it kept saying there is some problem with server and they are looking into it. Meanwhile it kept posting the post.
desperate for help Posted: 10:40 AM On January 28, 2010
I have a purely on line business. My credit card charging company keeps increasing the fee. I have stated a business and have not had much sale through credit cards but I do not yet want to get rid of credit card charging options. They add $100 on contract anniversary date, $150 in January for the yearly God knows what in addition to $79 a month even though I do not have any activity on my account.

Calling them is no help. They are arrogant and keep quoting some contract which I signed 4 years ago.

Changing them has two problems. I have to pay the web site management company extra fee. More important the next company may be as bad.

Anyone can help with options. Anyone really happy with their credit card company?

What are my options? Any help will be greatly appreciated.

Thanks

Desperate for help

http://www.smsmallbiz.com/comments/?contentID=2677
desparate for help Posted: 10:38 AM On January 28, 2010
I have a purely on line business. My credit card charging company keeps increasing the fee. I have stated a business and have not had much sale through credit cards but I do not yet want to get rid of credit card charging options. They add $100 on contract anniversary date, $150 in Jnauary for the yearly God knows what in addition to $79 a month even though I do not have any activity on my account.

Calling them is no help. They are arrogant and keep quoting some conract which I signed 4 yeras ago.

Changing them has two problems. I have to pay the web site managment company extra fee. More important the next company may be as bad.

Anyone can help with options. anyone really happy with their credit card company?

What are my options? Any help will be grately appreciated.

Thanks

Desparate for help
desparate for help Posted: 10:37 AM On January 28, 2010
I have a purely on line business. My credit card charging company keeps increasing the fee. I have stated a business and have not had much sale through credit cards but I do not yet want to get rid of credit card charging options. They add $100 on contract anniversary date, $150 in Jnauary for the yearly God knows what in addition to $79 a month even though I do not have any activity on my account.

Calling them is no help. They are arrogant and keep quoting some conract which I signed 4 yeras ago.

Changing them has two problems. I have to pay the web site managment company extra fee. More important the next company may be as bad.

Anyone can help with options. anyone really happy with their credit card company?

What are my options? Any help will be grately appreciated.

Thanks

Desparate for help
Rickrik Posted: 9:53 AM On January 28, 2010
Leonardeager,
Your post is misleading when you say your standard rate is 1.7% and .010.
You are not stating that only a few cards qualify for that rate, Most qualify at higher rates. As an example when a customer uses rewards card, business cards of keys a sale instead of swiping. the average cost of accepting credit card is avergaging 3 to 3.5%.
Malcolm Posted: 8:32 AM On January 28, 2010
My credit card interest rate is 10.9% but then again I don't EVER leave a balance so I could careless if that rate was 25.9%. Cash Advance..lol..never will do that. I'm fortunate..my house, cars etc are paid off..NO DEBT whatsoever
leonardyeager@aol.com Posted: 8:16 AM On January 28, 2010
Wow, I am not sure where your numbers came from. There are a lot of processors out there. Anyone paying 2.95% for any transaction outside of American Express is being way overcharged. Additionally, debit cards without PIN usage should be under 1.3% and 10 cents. Rates for standard cards should be around 1.75% and 10 cents. If you are paying for or renting any processing equipment that is not specialized you are also overpaying. I've been in the industry 10 years and don't charge anyone rates even remotely close to what you suggest.
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