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best practices: Cost Cutters: Make Your Product Stand Out on the Cheap

best practices

Cost Cutters: Make Your Product Stand Out on the Cheap

April 21, 2009
JUST SELLING A product like beer-infused potato chips should be enough to grab some people's attention. But Brett Stern, founder of Portland-based Beer Chips, wanted to make sure his company's chips got noticed beyond the beer crowd.

“Making something that attracts [consumers] visually is the first half of the battle in getting attention to your product on a very crowded supermarket shelf,” says Stern, who spent 20 years inventing and designing products for companies like Pfizer (PFE) and Revlon. He loaded his kettle-cooked spuds into bright metallic green-, red- and gold-colored bags and arranged the typeface on the bags vertically, rather than horizontally (typically the norm for snack foods). In 2008, sales were up 200% to $1.5 million. Stern expects sales to grow by 50% over the next two years.

Stern is an anomaly. Most new entrepreneurs fall short when it comes to product design, notes Tom Merle, vice president of product innovation at Continuum, a design consultancy in Boston. “Entrepreneurs often get caught up in the functionality of [a product], rather than the experience of it,” he says.

To help make your product stand out, without breaking the bank, follow these tips:

Observe your target audience

Before you even have a product, get a feel for your prospective target user group’s likes and dislikes. Observe a select group of people as they interact with similar consumer products or services, says Michael Dearing, a consulting associate professor of product development and entrepreneurship at Stanford University's Institute of Design. You’ll start to notice what catches their eye, and what they ignore.

Commissioning a formal ethnographic study from a research organization can be costly: Depending on the size and scope of what you’re after, a customized study could start at $40,000 or $50,000 and go up from there. You can, however, conduct your own research by going to a shopping mall, observing and recording how consumers interact with similar products and conduct in-store interviews with shoppers, suggests Don Norman, a design professor at Northwestern University. Also, search for white papers and case studies that explore various consumer groups' likes and dislikes. Such studies are often available online at product design firm web sites or from universities.

Get some design help — on the cheap

Once you know what drives your target audience, get some design advice. Tapping professional design firms for even a simple product can set you back hundreds of thousands of dollars, says Merle. To save cash, seek out graphic designers, marketers and other contract-based design professionals on fee-for-service web sites such as CrowdSPRING, Elance and Guru. At these sites, designers can bid on your project, which can often trigger lower prices.

Test your product in the real world

After you’ve built a prototype — complete with packaging — observe how consumers interact with it. Look for errors in the product’s functionality and whether it’s as usable as you intended. Maybe better user instructions are necessary. Or, perhaps they use it in ways you never considered. If that’s the case, you might want to play up those unintended uses.

Find a good manufacturer

A product design firm can also help you select an appropriate manufacturer. Choosing the right one is important: Some manufacturers may specialize in fabric, while others strictly work with food. To help you dig up a manufacturer on your own, visit web sites such as Alibaba and Panjiva, which contain directories of manufacturers in the U.S. and abroad, says Dearing. For other manufacturing resources in the U.S., click here and here for help finding manufacturers that will stay within your budget. Also, to learn about how the price of manufacturing has fallen in recent months read our story on contract manufacturers.

—Write to Diana Ransom at dransom@smartmoney.com

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Last 5 Comments
Audrey Posted: 10:28 PM On April 23, 2009
We provide a product of value, highly desired, and guaranteed ....In today's tight economy, we are an affordable luxury item. Competing in todays economy require values that impart something special. Home decor is important to us all and now that we are spending more time in our homes.....whether its just sitting around the tv or entertaining family and friends for an evening.

Comittment, hard work and most important, letting your customer know that they are Number 1 and you are willing to go above and beyond. They are not only looking for value but want quality We have just that! Quality with value!!

www.StarTapestries.com
www.thedoveconnection.com Posted: 9:28 PM On April 23, 2009
This is so true. I have a small Dove Release business in Las Vegas. I do dove releases for Weddings, memorials and special occasions, and have always wanted a billboard. People love my service, and the fact that the doves fly home to a safe location. I recently contacted an outdoor ad firm that does ad's at bus stops. They found just the locations I was looking for and is far more affordable for me. I am in the process of geting them placed and am very optimistic that I can get the word out.
Cathy
www.liasophia.com/millie Posted: 8:35 PM On April 23, 2009
The customer needs to feel like they are getting their money's worth.
We provide a product of value, highly desired, and guaranteed ....In a tight economy, we are an affordable luxury, a feel good product.
The customer needs to see the value and the savings.
We need to create the desire...and we do that in a fun, creative way.


Start Small, Dream Big! Dreams do come true....Millie
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www.GingerBrady.com Posted: 6:39 PM On April 23, 2009
The BEST item to sell is what YOU have a hard time finding and it doesn't have to cost a fortune! I'm an Artist and own Yorkies!I LOVE Yorkie Cards, etc but I could'nt find THE Cards in stores! I NEEDED some nice Thank You Cards but could not find them! 'Necessity being the Mother of Invention', I made use of my Artwork of Yorkies & other Dogs I have done over years and create the EXACT Cards I was searching for! I have added other breeds of Dogs too & I hope to soon have all Dog Breeds represented. If your product is something YOU have been searching for, chances are your Customer is out there looking too! If you're undecided about what type of business to go into, what do YOU NEED? Doesn't have to cost a lot-just be done with quality, details and purpose. Most people are looking for things they NEED right now-not just WANT. My web site at www.GingerBrady.com has gotten busier & my greatest pleasure is hearing the Customers tell me 'This is exactly what I needed'!
Place in the Sun Posted: 3:27 PM On April 23, 2009
Good advice.It's all about differentiation and branding and above all, delivering what you promise. There's room for all of us out there once we find our niche and don't get too greedy. Keep learning and remain passionate. I'll follow the crowd and post my business, though localized, I'm curious as too the response of hits. For all you guys with other websites, make sure to track statistics with Google Analytics.

http://www.shoplibertyavenue.com/
Place in the Sun Posted: 3:23 PM On April 23, 2009
Good advice.It's all about differentiation and branding and above all, delivering what you promise. There's room for all of us out there once we find our niche and don't get too greedy. Keep learning and remain passionate. I'll follow the crowd and post my business, though localized, I'm curious as too the response of hits. For all you guys with other websites, make sure to track statistics with Google Analytics.

http://www.shoplibertyavenue.com/
hairfree Posted: 2:57 PM On April 23, 2009
All i want to do is sell brushes.............

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JK Posted: 2:09 PM On April 23, 2009
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Mediaman Posted: 1:37 PM On April 23, 2009
It would be great if we all had a Business Plan gene in our makeup, or a Marketing Plan gene, but we don't. Of all the components of a startup however, the one that seems to offer the most traction is to go beyond the 'romance' of the idea to whatever pragmatic consideration of a Business and Marketing Plan can bring to bear.
The very process of 'filling in the blanks' will help to focus on the strengths and weaknesses of an idea or marketing concept. That's where the real opportunity to begin occurs.
Better to realistically decide that some component is lacking-say capital to do the job right- than invest all the sweat equity and home equity in an idea whose time has not come.
I I neglected to add that SCORE,reachable through www.sba.gov, or a search for 'free business plan templates' will get anyone started. Most are PDF, easily downloadable, and truly help to focus on the important things.
Mediaman Posted: 1:34 PM On April 23, 2009
It would be great if we all had a Business Plan gene in our makeup, or a Marketing Plan gene, but we don't. With over 40 years of personal experience in conceiving, designing, and managing startups as well as established companies, it's hard to offer advice that hasn't already been offered...somewhere.
Of all the components of a startup however, the one that seems to offer the most traction is to go beyond the 'romance' of the idea to whatever pragmatic consideration of a Business and Marketing Plan can bring to bear.
The very process of 'filling in the blanks' will help to focus on the strengths and weaknesses of an idea or marketing concept. That's where the real opportunity to begin occurs.
Better to realistically decide that some component is lacking-say capital to do the job right- than invest all the sweat equity and home equity in an idea whose time has not come.
Lead paint Posted: 1:22 PM On April 23, 2009
Exclusivelabs.com - visit here if you think you might have lead paint in your home.
A Nutrition Mission, Inc. Posted: 11:43 AM On April 23, 2009
Differential! What is the differential of your product? Why would people
choose your product over all others? What makes it superior? Also today,
success often depends upon the trends! What are the needs of the client?
Feed the needs. If it is possible to provide personal service with your
product it is a plus! Today, many appreciate personal service in a time when everything is involving technology. People are still people, not
machines. Capitalize on the trends in your favor. With my business.of
37 years, we have all the trends at our back, we have them in the present
time. Nutrition, Health and Wellness, Green before it was cool to be green,
non toxic and natural products, and a web site in ome business. We thrive
by helping people stay alive. Creating healthier lives gives us a sense of
purpose. J.M. (Jeanne McGowen, CNC
www.AuthenticHavenBrand.com Posted: 11:36 AM On April 23, 2009
www.AuthenticHavenBrand.com

Yes-Authentic Haven Brand Natural Brew, is a true 'Grass Roots' American Made online eco-business. A Value Added Business to our naturally raised grass fed livestock operation. Our product line was developed by request, for the Niche Market of Container, Patio & Small Home Gardeners, who wish to grow green. We harvest, sun dry, hand package, our eco-friendly green garden product line, here at our ranch in Southern California. We produce high valum, top quality, all natural Manure Tea, with limited overhead. Keeping cost down gives us a competive edge in the market place.Direct sales online ads to that edge! Starting with online sales, allows us now to Wholesale our product line and still remain extremely competitive and priced right for our valued customers.
www.homesteadstencil.com Posted: 9:46 AM On April 23, 2009
That Was 2000 DESIGNS , NOT 200 designs~
Was a TYPO....
www.Homesteadstencilco.com Posted: 9:38 AM On April 23, 2009
I believe that is really true, however I have found that in the market today , which is far more competive, You must find the Price inwhich sells your item as well as looks and marketing. I am the third Largest Primitive Sign Stencil Company In the World, with over 200 Different designs. I work solely from my home and ship world wide daily. So cutting cost ,but selling a product that someone wants at a good rpice is key to it all.
Have a Blessed Day
K
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