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best practices: Cost Cutters: Reduce Shipping Costs

best practices

Cost Cutters: Reduce Shipping Costs

September 18, 2008
AS TRANSPORTATION COSTS continue to skyrocket, so too does the cost of shipping your business inventory and ordering supplies.

According to a recent report by CIBC World Markets in Toronto, since 2000, rising fuel prices have tripled the amount it costs to ship a 40-foot, standard container from East Asia to the eastern seaboard of the U.S. CIBC economists predict that if oil hits $200 a barrel, shipping costs will double from current levels. Tack on the fuel surcharges being levied by major delivery companies, such as FedEx (FDX), DHL, and United Parcel Service (UPS), and there's little doubt that business owners — from small Internet retailers to restaurateurs — are feeling the pinch.

While some business owners choose to raise prices to compensate for higher shipping costs, most refrain in an effort to stay competitive. As a result, business owners end up swallowing the costs and reporting lower profits. To avoid getting squeezed, consider these cost-cutting strategies:

Pay with plastic

Using a business credit card to purchase shipping services can result in some healthy discounts. Advanta (ADVNB) business cardholders, for example, can save up to 25% on DHL standard delivery rates. In addition, those using business rewards cards may receive discounts on shipping, as well as cash back or frequent-flier miles. For instance, American Express' (AXP) small-business credit cards offer an array of rewards, including cash back, discounted dining and entertainment purchases and flier miles, as well as a 5% savings on FedEx's express and ground shipping services.

 

Use electronic postage

If paying 42 cents apiece to send out a direct mailer sounds pricey, then consider switching to electronic postage. By purchasing postage online via providers such as Click-N-Ship, Endicia, Pitney Bowes and Stamps.com, Express Mail customers can get a 3% price reduction, while those using Priority Mail can receive an average of 3.5% savings. Also, additional discounts exist for higher volume shipments. While there's usually a monthly fee charged for such plans, the savings you can realize are typically enough to offset the cost — especially if you frequently send out a high volume of mail and packages.

Try fulfillment services

For businesses that have far-flung customers but don't have a distribution partner, fulfillment services such as Shipwire, eFulfillment and Amazon.com (AMZN) offer small-business owners a place to stow their products close to customers. For instance, a small U.S. company with customers in Montreal might consider a fulfillment service to house its inventory in Canada. While these services typically charge a monthly fee, business owners can avoid some international shipping duties, customs brokerage fees and other shipping costs.

Compare prices

Considering that there are roughly 50 shipping companies servicing the U.S., it makes sense to do some comparison shopping, says Paul J. Rauseo, managing director of George S. May, a small-business management consulting firm in Chicago. To find the best deals, check out shipping comparison sites such as ShipGooder.com, FreightQuote.com and RedRoller.com. For even greater search capabilities Rauseo recommends shipping manifest software from Freight+ or Capterra. The software allows users to shop around for rates, as well as initialize and track shipments.

Join a business or trade organization

Some industry associations and chambers of commerce offer members shipping discount programs. For instance, members of the National Association of Manufacturers can receive discounts of up to 24% with FedEx Express and Ground and up to 62% with FedEx Freight. Additionally, NAM members can save 45% off UPS's guaranteed air-freight services and 65% off some shipping services from Yellow Transportation. One thing to keep in mind: You'll probably have to pay a membership fee.

Time your shipments

Plan your purchases at least three days in advance and avoid getting stung by last-minute shipping charges, says Rauseo. "Three days out is much cheaper than next day." Also, time your deliveries so they won't arrive the next morning or on Saturday or Sunday, which are generally more expensive delivery days. "Carriers often pay their workers overtime on the weekend," he says. To help you strategically time deliveries, check out FedEx's service finder or UPS's and eBay's (EBAY) shipping calculators.

Consolidate deliveries

Steer clear of sending out delivery trucks that aren't quite full. "If your trucks aren't more than 80% full, consider outsourcing your shipping needs," says Rauseo. Another option: Put the choice in your customers' hands. For instance, have customers pay a premium for overnight delivery or pay less if they agree to wait a couple days until the truck fills up.

Negotiate with suppliers

Don't forget to try negotiating with suppliers, says Dan Ackman from the National Association of Manufacturers in Washington, D.C. Suppliers often focus more on time than cost, he says. For this reason, they may not always select the cheapest shipping option. After searching for the best rates, politely ask your supplier to use the less expensive carrier.

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Last 5 Comments
KLDGUITAR Posted: 10:22 PM On December 28, 2008
VERY GOOD ARTICLES. in fact, many middle and smaller business base on intelnet feel pain on the expensive cost. if they order more, they have to make larger stock, if they order fewer, they have to pay more on transform.the expensive shipment make their price higher and difficult to competitive with bigger company.
otherwise, supplier face this problem too, when different customer order fewer productions, shiping in divide, will make cost of shippment higher and difficult to sell out.HOW TO REDUCE THE COST OF SHIPMENT IS IMPORTANT THINGS
Michael Bosch Posted: 3:56 PM On November 25, 2008
Small business shippers can also get their shipping invoices audited for errors and refunds for late shipments.

Michael Bosch

Shipping Guru
www.shippingguru.net
eportmailparcelcenter Posted: 3:55 PM On October 4, 2008
Being a small business owner of MAIL/PARCEL/SHIPPING CENTER
do you have any ideas how we can increase our business ,OR How we can Survive??
Reducing Shipping Cost article is sure HURTING US.
John Lindberg Posted: 11:03 PM On September 22, 2008
There are some things that can cut shipping costs that are instant, easy and free...

1. Use next day or second day air for only enough product needed in the short term and ship the balance by lower cost ground.

2. Likewise, you can use FedEx, DHL or UPS ground instead of next day or second day air for zone 2 addresses as the packages will arrive just as quickly.

3. If your package is less then 13 ounces, use first class postage instead of priority mail rates and you will save money, but the package will arrive at the same time as it would have at the much higher priority rates.

4. When it is time to outsource your order fulfillment, work with a company like mine -- www.efulfillmentservice.com -- that gives you a discount on your shipping costs plus no set up fees or minimums.

John Lindberg - President
EFULFILLMENT SERVICE INC.
Mike Lawson Posted: 3:59 PM On September 20, 2008
Great article!
I also found some very useful information, and low fulfillment fees on Xpert Fulfillment's website (http://xpertfulfillment.com)
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