Saturday November 21, 2009

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Amazon vs. eBay: a 7-Point Comparison
Knowing the pros and cons of each can help you maximize your online profits.
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Yudi Posted: 8:31 AM On September 13, 2009
I stopped using eBay after having no less than 3 bad experiences with them and with PayPal. I had 3 different sellers that sold me defective electronics (1 from the US, 1 from Hong-Kong, 1 from China). The point is that when I asked for help from PayPal, they didn't want to do anything.

I had emails from 2 of the sellers saying they are willing to return the money, but the money never returned. But when I talked with eBay, they didn't want to do anything - not even writing an email to these guys! They were all power sellers with more than 10,000 sells - this might be the reason, who knows.

So since then I do not use PayPal or eBay - I just don't want to lose money.
Also, after browsing the Net regarding PayPal I see there are so many problems and dangers with their system, and that they do not have answers for these breaches, that it is best for me to stay away from them.
MBA Internet Marketing Manager Posted: 3:24 PM On October 21, 2008
A couple of things I could add:
Against Amazon
THE SELLERS PERSPECTIVE: This is a big setback for serious websites with serious marketing strategies: only Amazon can send follow-up marketing e-mails to customers who make purchases at Amazon.com, even if it’s a third-party retailer fulfilling the order. In other words, this means that every time an online store sells one product, Amazon is the one acquiring the customer.
In favor of Amazon
The 'A-Z Guarantee': Whenever someone buys something on Amazon, even if it's from a 3rd party seller, you know the product is guaranteed. If the product is defective or materially different from the original specs, Amazon will tend to rule in favor of the buyer. The most an eBay buyer can do if unsatisfied is give a bad feedback or go to the resolution center (Good luck !)
There’s more my blog article about “Amazon vs ebay” post at http://mbainternetmarketingmanager.blogspot.com/2008/10/online-retailing-amazon-vs-ebay-selling.html
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