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Signs of Life? Some Businesses See Signs of a Rebound

May 14, 2009
WEAK SALES AND dismal profits have driven plenty of entrepreneurs to the brink, but now some say they’re starting to see signs of life — and, in some cases, claim they're in even better shape than before.

For Jake Cohen and his parents who own two high-end bed and breakfasts, Rendezvous Bed & Breakfast in Palm Springs, Calif., and the Shore House at Lake Tahoe, Calif., sales during the latter half of 2008 were dismal. Even worse, the family had just finished a costly renovation of the Palm Springs B&B around the same time that reservations slowed to a trickle. “We went through three or four months of wondering if we would lose the business,” he says.

To stay afloat, the Cohens relied on an equity line of credit and additional loans from a private investor worth about $300,000. They renegotiated vendor contracts for more favorable terms and offered special discounts hoping to lure in guests. The moves seem to be working. At the Tahoe property, reservations during April were twice what they've been in previous years, he says. “We’ve gone from making two reservations a week to five reservations a day.”

While many business owners haven’t been as lucky (business bankruptcy filings hit a record 8,113 in April compared to 5,182 a year ago), those who have managed to squeak by may soon see some relief, says Chad Moutray, chief economist for the Small Business Administration in Washington, D.C.. In fact, many owners say they’re already seeing signs of recovery.

According to the Small Business Success Index, a survey of 1,000 small business owners put out by web site development firm Network Solutions and the University of Maryland’s Robert H. Smith School of Business, nearly half of small businesses surveyed believe the economy will improve or remain unchanged in 2009. The survey also found that 67% of firms are actually planning to invest in their businesses this year.

After hitting rock bottom in the fourth quarter of last year, Brenda Rhodes, chief executive of InTouch, an outsourced customer service call center in Los Gatos, Calif., is now hopeful about the coming year. “Literally no one was spending a dime. Credit lines were maxed out and we had no idea if anyone was going to be buying anything in 2009,” she says.

To get through it, Rhodes stayed in constant communication with her bank. “If anyone was afraid, it was the bankers,” she says. “Seeing that revenues were down, they could have pulled our credit line." Rhodes managed to keep them from doing so. She also cut prices by 25% (for a limited time) and agreed to contact 25 more people a month for clients. Those moves appeared to have paid off. “We’ve already booked more revenue this year than all the revenue combined last year,” she says.

Of course, not everyone is ready to officially ring in the end of the recession yet. The National Association of Business Economists released a survey in April showing that 93% of economists think the nation’s real gross domestic product will decline for the year. (Though, economists in the survey did acknowledge that declines were abating.) Even Moutray from the SBA thinks economic conditions will get worse before they improve. “Consumer confidence is better this year than it was in December, but it’s still relatively low,” he says. “It is kind of hard to say that we are going to be growing gang busters.”

Cohen, the B&B co-owner, agrees. Even though he expects the business to have its busiest summer ever this year, he isn’t getting rid of the discounts yet. “People will still be very price conscious for the next couple years,” he says.

—Write to Diana Ransom at dransom@smartmoney.com

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Last 5 Comments
TiredandRetired Posted: 1:52 AM On May 22, 2009
It was time for a change after 8years where we had a chance to stay on top but Iran war(costly) AIG etc(putting their tax breaks into their own pockets along with outsourcing,Housing Market with no regulations(bubble Burst)GM,Chevy etc.unable to compete due to Union demands-Greed sunk the ol USA.
Now we have to start with the basics again. How bout paying with cash instead of Credit Cards for a year for openers. If you don't need it don't buy it would also help.
P.S. Don't be blaming Obama for Bushs screw ups I didn't see Obama hugging any Saudis.
HiPlainsDrifter Posted: 12:21 AM On May 22, 2009
The crux of the problem is that we have a radical socialist as President, and a liberal tax and spend Democrat legislature. After less than five months of the new administration the government has spent over a trillion dollars of money they don't have. And they are in the process of taking over banks and car companies.

Socialism doesn't work. And when will China call in our debts?

Barrack Hussein Obama is the wrong man to lead our country. And the Democrats in Congress are out of control.

We are nowhere near the bottom that they are leading us to.

Praise the Lord, and pass the amunition.
Brutal Posted: 10:23 PM On May 21, 2009
Repeal Obama's and the Democrats's spending bills and stop as much of it from going out as we can. Lower taxes and give large incentives to businesses to keep jobs Stateside and buy American products and raw materials. Reclaim and rebuild our industry that we have let slip away in the last 4 decades. Secure our borders and let no able bodied American receive government welfare aid beyond what would be considered supplemental to their ability to earn and live above the poverty level. Ramp up spending on improving our military capabilities while at the same time pulling back from as many foreign commitments as possible. Restore the pride in being American and the best. In other words, turn the clock back 50 years and do it quick or all will be lost.
Only in America Posted: 7:25 PM On May 21, 2009
Just heard on Night-Line the other day that the housing industry in may states is now facing another diaster from China namely 'Chinese Dry Wall'. Supposedly it contains sulfur and may be affecting residents' health. I think it's high-time to belive in devine intervention and work to improving our own country. Remember, charity begains at home.
joyceches Posted: 6:33 PM On May 21, 2009
2 Trillion dollars equals 20 million per MINUTE interest. We are not at 11, 12 , or 13 trillion but when you consider Social Security, welfare etc., we are looking at around 60 t0 65 trillion. To put it another way, on just 2 trillion everyone paying taxes west of the Mississippi does nothing but pay down the interest with their dollars. By now we must have one small county in Rhode Island paying for the rest of the countries programs. So that leads to the conclusion any recovery or so-called recovery is smoke and mirrors. We are heading for the collaspe of America where only the strong will survive.
hammer Posted: 4:23 PM On May 21, 2009
this is definately a joke ...a bad one. we have seen wallstreet fall on its face and soon you will see it put out of its misery. with massive job losses people will lose their homes in record numbers. because eventually unemployment runs out. and there are no jobs to be had. who winds up with the homes ? the bank, and when the banks cant sell them they're stuck with them. that makes their stock plumment. the banks are not loaning money like they used to , besides when your unemployed who wants a loan? there are at least five unfinished subdivisions where i live. theres no money to finish them. they have dropped there prices to record lows and still remain unsold. its called the snowball effect.
MATTGREENE, M.Phil. Posted: 4:12 PM On May 21, 2009
To Glenn Mabson, Ph.D: You need to understand a few basic things about getting a book published. First, why is your story worth reading 40 years after the Vietnam war ended? Who would buy such a book? Why? What interesting or startling revelations do you make in it? That's why regular publishers will NOT be interested and why you have to pay for it yourself via the vanity press. Your chances of selling even 100 copies are almost ZERO. Spending $10-20,000 is the height of foolishness. If you are hoping to make even one dollar on it, please stop immediately. You won't. I know. I was eventually published by Penguin, got a cash advance plus 6% royalty, was in 5,000 bookstores, but LOST money on the whole venture!!! Why? Competition. Incredibly, it was an award-winning book on resume writing!!!!
Glenn Mabson,Ph.D. Posted: 3:04 PM On May 21, 2009
I, like the other person listed, have a great true story about my 18mos. as a Civilian POW in Vietnam and can't efford to pay the publishers $10-20,000 to publish my completed story. What happen to the time when a publisher would review A story,if it was acceptable and showed promise, publish it, and share the proceeds w/the author? Yes, I realize that over 300,000 books are published each yr., but if I paid the publisher this kind of money, will he promote, advertise and develop sales? Not hardly! So where will a good author be, for the furture? Prob. knowwhere. In fact authors will soon be non-existance, and so would the material they write Because we can't efford to get our work published!
JCARR Posted: 2:50 PM On May 21, 2009
they lie...economy is toast..they cant fix it...no way...no how...650,000 newly unemployed every month...no jobs for middle class...hunker down..stop spending...and stay that way..its about survival now...buy american when ever possible..fords..gm..chrysler..buy american..every dollar spent on overseas products makes america weaker..wall street could care less about this country.ask not what your country can do for you..but what you can do now for your country.

gunwriter Posted: 11:54 AM On May 21, 2009
This IS a joke, right? Gas is going up; Business sales will drop. Economics 101.
Scooby Posted: 10:52 AM On May 21, 2009
I have a story that would make a great book or comic. But I have no money to publish it. If anyone has any pointers I'm open, scoobymack1@aol.com also for great products stop by http://www.image-is-us.com
jimmy casale Posted: 7:48 AM On May 21, 2009
you have to cut back and invest some of the loads of cash you sock away in the good times ! commonsense economics!Live whitin your means. things will get better. stop being GREEDY!!!
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